Who we are
Our website address is: https://www.soulgardenmusic.org.
Our email is info@soulgardenmusic.com
Introduction
SoulGarden Foundation (“SoulGarden,” “we,” “our,” or “us”) is committed to protecting the privacy of our artists, students, donors, supporters, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, forms, and communications.
By using this website or submitting information through our contact or subscription forms, you agree to the terms of this Privacy Policy.
Information We Collect
Information You Provide Directly
We collect personal information that you voluntarily submit through:
- Contact form
- Subscribe / newsletter form
- Donation or payment forms (future)
- Event registrations
- Artist or volunteer submissions
This may include:
- Name
- Email address
- Phone number
- Message content
- Donation/payment information (processed securely through third-party providers)
We do not store full credit card numbers or bank information.
Information Collected Automatically
When you visit our website, certain data may be automatically collected, including:
- IP address
- Browser type
- Device type
- Pages visited
- Referring website
- Basic analytics information
Once implemented, we may use:
- Google Analytics
- Facebook Pixel
- Email tracking (open/click rates)
This helps us improve outreach, understand audience engagement, and further our nonprofit mission.
How We Use Your Information
We use your information to:
- Respond to contact inquiries
- Provide updates, newsletters, and announcements
- Process donations and send receipts
- Improve our website and programs
- Comply with legal obligations
- Communicate program opportunities, events, and artist updates
We do not sell personal information..
Donations & Payment Processing
When you donate through our website (via Stripe, PayPal, Donorbox, or another provider), your payment information is collected and processed securely by those platforms.
SoulGarden does not store sensitive financial information
Email Communication & Subscriptions
If you subscribe to SoulGarden updates:
- You consent to receive occasional newsletters and program announcements
- You may unsubscribe at any time by clicking “Unsubscribe” at the bottom of any email
We follow CAN-SPAM compliance for all email communication.
Data Storage & Security
We take reasonable steps to protect your information, including:
- Secure SMTP email delivery
- Encrypted contact form delivery
- Secure hosting through DreamHost
- Limited access to nonprofit leadership
However, no online system is 100% secure, and we cannot guarantee absolute protection.
Sharing of Information
We may share personal information only with:
- Email delivery platforms (e.g., Mailchimp)
- Payment processors (e.g., Stripe, PayPal)
- Service providers who support our website or communications
We never sell, rent, or trade your information.
Children’s Privacy
SoulGarden programs may serve youth, but our website is not intended for children under 13 to submit information without parental consent. Any information submitted by minors must be provided by or with approval from a parent or guardian.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request corrections
- Request deletion
- Opt out of email communications
- Restrict certain uses
To exercise these rights, email us at:
info@soulgardenmusic.org
Third-Party Links
Our website may link to external sites (YouTube, social media, streaming platforms, etc.). We are not responsible for their privacy practices.
Changes to This Policy
SoulGarden may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
For questions about this Privacy Policy or your personal data, contact:
SoulGarden Foundation
44805 Fir Rd
Gold Bar, WA 98251
info@soulgardenmusic.org